Folks who moved from Google to Proton: What do you wish you'd known at the start?
from mulcahey@lemm.ee to privacy@lemmy.ml on 12 Mar 17:08
https://lemm.ee/post/58157704

I’m getting ready to move off of Google (and Private Internet Access), and Proton is looking like the best option. But I’m nervous. Some of the things I worry about:

So, folks who have made the switch: What do you wish you had known? What do you wish you had done to make the move easier?

Thank you for your advice.

#privacy

threaded - newest

courageousstep@lemm.ee on 12 Mar 17:26 next collapse

I’m in the process of switching to Proton too. I just opened the account; haven’t taken additional steps of switching login emails associated with all of my other accounts, yet. I’ll probably start with giving the new account to local grassroots organizations, first.

I’d like to learn more about what people have to say too!

bad_news@lemmy.billiam.net on 12 Mar 17:31 next collapse

You can always manually share .ics files in emails to share calendar events. I’ve never used Proton, but I’d be shocked if their calendar can’t ics export. I think that’s literally how Outlook actually implements that, so it should “just work.”

Longmactoppedup@aussie.zone on 13 Mar 23:45 collapse

Having to manually share ICS was a bridge too far for me. Especially if event details get updated.

rivalary@lemmy.ca on 12 Mar 17:52 next collapse

I feel like the Android client for ProtonMail is really slow. Switching folders is painful.

I also tried sharing calendars with my wife who is still on Gmail and didn’t have great luck there. I decided I’ll just forward invites to events to her, though I haven’t had a chance to test that.

Swarfega@lemm.ee on 12 Mar 19:01 next collapse

I wanted to test sharing my calendar with my wife (we use Google which is currently how we share) but you have to have a paid account to share your proton calendar. I’m happy to pay but want to make sure it works before I do!

Bronzie@sh.itjust.works on 12 Mar 21:22 collapse

It does. I use Proton (paid) and she uses Google. Guide here

Swarfega@lemm.ee on 12 Mar 21:36 collapse

Thanks for the confirmation! I did a search after posting and found that article.

Do you have any downsides to Proton Calendar? So for your wife’s calendar have you added that into Proton and you can add/modify events?

Bronzie@sh.itjust.works on 13 Mar 21:27 collapse

That I don’t know.

I subscribe to hers and she to mine, but we just made them the same color so the one who ads stuff first is the one that stays, if that makes sense.

No downsides for me, really. It does what it’s supposed to do and it’s not Google.

If your still on the fence, then I can test editing both ways tomorow. Just let me know. Had a busy day today.

Swarfega@lemm.ee on 13 Mar 22:12 collapse

We have different colours to help differentiate. For example if I have a dentist appointment I know it’s mine as it’s in my colour.

In regards to modifying each other’s calendar. If she has a car service booked in but then needs me to move it, I have the ability to modify her calendar to move it to another date.

I’d like to retain the same ability.

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 13 Mar 06:07 collapse

Not sure about the Mail app, but the Calendar app was definitely slow, though I believe that’s because it didn’t have offline caching and just fetched from the site every time you opened it up. Terrible, lazy design IMO.

superglue@lemmy.dbzer0.com on 12 Mar 17:54 next collapse

For me its not realizing that my email aliases will stop working if I stop paying. Wish I would have just went with simplelogin

LiamTheBox@lemmy.ml on 12 Mar 18:39 next collapse

Duckduckgo has 1 alias for each device

Swarfega@lemm.ee on 12 Mar 18:59 next collapse

Just pay for SimpleLogin no? Proton owns SimpleLogin now.

I purchased SimpleLogin before Proton purchased them. I have my own domain configured with all my aliases which all point to a proton email address which I do not give to anyone.

I purposely created my own domain just so I could be flexible in the future and move to another provider if needed.

Dreamless4561@sh.itjust.works on 12 Mar 19:02 collapse

To add on, if you have Proton Unlimited, then SimpleLogin is free

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 13 Mar 06:01 collapse

If you can only get Service B by paying for Service A, then Service B isn’t really free; it’s just added value.

A nitpick, yes, but I feel it’s an important one.

Dreamless4561@sh.itjust.works on 13 Mar 16:28 collapse

I guess you’re right. I should’ve said that SimpleLogin Premium is included.

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 14 Mar 04:19 collapse

No worries. Like I said, I recognize it’s a nitpick so not a huge deal. I just thought I’d mention it. It doesn’t invalidate your original comment or anything. :)

ExcessShiv@lemmy.dbzer0.com on 12 Mar 19:52 collapse

It kind of makes sense that a paid service stops working when you stop paying though…

superglue@lemmy.dbzer0.com on 13 Mar 03:03 collapse

Existing aliases continue to work on Simplelogin. And I wish I would have known that beforehand.

FrostyTrichs@crazypeople.online on 12 Mar 17:59 next collapse

Went from Google to Proton and have since moved on from Proton. If there’s one thing I wish I would’ve thought of before switching it would’ve been not using a single provider for everything.

At the end of the day it got me off Google, but with more or less the same situation I started with. Everything I was using was housed by one company. If they go under or turn evil you’re scrambling to replace all your online services at once all over again. That isn’t something I’m comfortable with so I split my service selection up and moved to multiple companies for the services I actually use.

Having everything in one place is super convenient until something happens that makes you want or need to move again. I’m happier now and ended up paying a bit less overall which is cool.

AmbiguousProps@lemmy.today on 12 Mar 19:00 next collapse

This is good advice. Don’t use a single provider for everything. I use Tuta for mail, bitwarden for pw management, selfhosted WebDAV for calendar + contacts, and nextcloud for the rest for exactly this reason. It’s much easier to migrate one service at a time than everything at once.

brrt@sh.itjust.works on 12 Mar 19:36 next collapse

You can just pay for and use single services with proton though so I don’t see this as an „I wish I knew this about Proton before“

Flagstaff@programming.dev on 13 Mar 07:50 next collapse

Who are you with now?

Akito@lemm.ee on 13 Mar 09:42 collapse

I don’t know if that makes much sense. If you lose, for example, assuming you spread it over three providers, 1/3 of your accounts, wouldn’t this already be bad enough? I think, the overhead of using so many different services simultaneously is way bigger and more real, than something bad happening to the single service I settled with. Am also with Proton for many many years (back then, it was only “ProtonMail”…) and nothing bad happened. It only got better & better over the years. It’s amazing.

bl4kers@lemmy.ml on 13 Mar 16:57 collapse

I’m not sure what you mean. The “overhead” is putting your different logins into a password manager, no?

Kongar@lemmy.dbzer0.com on 12 Mar 18:34 next collapse

Proton works fine for me. Email client works as you’d expect in iOS and the webmail is the same as any other. I don’t use the calendar though so can’t comment there. I DO use the vpn heavily. I don’t understand the issues people have with it because it’s always been good for me. I use it on my phone and multiple computers - even Linux (the unofficial flatpak also works well).

The thing I wish I realized earlier (keep in mind that I started using it like 10 years ago) is that it’s impossible to degoogle your life. Yay I use proton - but everyone else still uses Gmail so google gets it all anyway. Not everything, but you get the idea.

Zorsith@lemmy.blahaj.zone on 12 Mar 19:07 collapse

Tbh i just don’t send email. All i use it for is accounts that don’t let you use a username, receiving shipping information, and sales ads for things I’m actually interested in.

Only time I might actually need to send and reapond to emails is if I’m job hunting.

Kongar@lemmy.dbzer0.com on 12 Mar 21:21 collapse

Wow really? I’m fascinated :)

Generational thing maybe? I still communicate with doctors, family members, and like support for orders/inquiries via email. Not all the time, a lot with text too. But it’s still like 50/50 email / text.

Zorsith@lemmy.blahaj.zone on 12 Mar 21:41 collapse

Texting and chats are my preferred form of contact i guess; haven’t really been to a doctor in stares into the distance

Aaaanyway, yeah i suppose I do use it for support. I use my work email plenty, its just for personal email i dont really “use” like that.

Id say I’m amongst the oldest gen-Z or youngest millennials?

Swarfega@lemm.ee on 12 Mar 18:55 next collapse

I looked to see if I could get by replacing Photos with Drive in Proton. Whilst I can upload stuff. Videos greater than 100mb need to be downloaded to be watched. I guess because Google process videos to allow them to be streamed. Sadly a deal breaker for me :(

utopiah@lemmy.ml on 13 Mar 07:22 collapse

Might want to look into Immich or PeerTube.

Swarfega@lemm.ee on 13 Mar 08:34 collapse

I’ve looked at Immich a few times. I don’t really like self hosting important data as I don’t trust myself to not lose anything!

utopiah@lemmy.ml on 13 Mar 08:48 collapse

I can’t vouch for them but there are managed solutions for Immich, e.g. elest.io/open-source/immich

tabel2@lemmy.wtf on 12 Mar 18:57 next collapse

ProtonMail works great, and ProtonDrive functions well on both the web and Android. However, keep in mind that upload speeds are slow, at around 4 MB/s, and there is no ‘export all’ function. The photo backup feature in the Android app works fine for me. As far as I know, the non-profit that owns the majority of the company has three owners. One of them is Andy the CEO. I don’t know the political views of the others. The ProtonDrive UI feels sluggish because the decryption process. But all in all, I am satisfied.

bl4kers@lemmy.ml on 13 Mar 16:49 collapse

That’s correct. You get better export tools with Google compared to Proton. Because of this alone I’d recommend not storing your important data with Proton

harsh3466@lemmy.ml on 12 Mar 20:18 next collapse

On desktop skip the ProtonVPN app and just use the official WireGuard app with the ProtonVPN config files which you can easily download from proton’s website. If you’re on Linux with gnome you don’t even need the wireguard app. You can just use the GUI network manager app to connect with the config files.

Edit: stupid autocorrect

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 13 Mar 06:05 collapse

Especially skip the ProtonVPN app if you’re on Linux.

To steal a line from LGR’s video on Redguard, it’s just so B A L L S.

endofline@lemmy.ca on 12 Mar 20:17 next collapse

Proton bridge is scam - it only pretends that it works. I have been trying to get a support that it doesn’t sync & delete e-mails correctly for 2 years and the only “help” was to clean the cache and wait 2 hours for resyncing…

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 13 Mar 06:06 collapse

It’s not a scam. It worked perfectly first try for me back when I tried it out like a year ago.

endofline@lemmy.ca on 13 Mar 08:24 collapse

I used it for 2 years…

EveryMuffinIsNowEncrypted@lemmy.blahaj.zone on 13 Mar 09:29 collapse

Okay. I don’t understand your point. It may be broken. It may even suck ass. But it’s certainly not a scam.

Kirk@startrek.website on 12 Mar 20:41 next collapse

  • The Android widget (not app just the widget) does not have a monthly view.
  • There is no office suite (I don’t know why this surprised me but it did).

Generally it’s been an overall positive experience.

Bronzie@sh.itjust.works on 12 Mar 21:31 next collapse

For me it is nothing. I don’t use the VPN and I own my domain, so I keep that if I ever change providers. The calendar works fine.

Ethically I have accepted that a comment was made by someone that should not have been shared, but I also accept that there is not a single company in the world where there are zero people with whom I agree 100%. The only difference is they don’t tweet about it. I am only fooling myself if I think changing providers will make any difference. Maybe the CEO of the next provider is a racist wifebeater…

Their service has been excellent, it’s European which I aim to support and their security is heavily scriutinzed as it’s open source. I sleep well giving them money for an great service.

utopiah@lemmy.ml on 13 Mar 07:27 collapse

it’s European which I aim to support

Indeed, to be clear it’s in Europe but not in a EU country “Proton services are operated by Proton AG, a Swiss corporation whose primary shareholder is the non-profit Proton Foundation based in Geneva, Switzerland.” but they are still GDPR (data protection law from the EU) compliant, cf proton.me/support/is-proton-mail-gdpr-compliant

Bronzie@sh.itjust.works on 13 Mar 21:33 collapse

Yeah I’m Norwegian so only an EEA member as well. I consider Europe as one, regardless of EU membership.
We’re still brothers even though we haven’t joined yet.
Let us keep some control over our coastline to avoid over fishing and I would strugle to find good arguments not to join in the future. We already follow most directives anyways.

j4p@lemm.ee on 12 Mar 22:18 next collapse

I went from Google to Proton and then switched out for another provider. No offline mode/IMAP support allowing me to use an email client on my phone was bothersome as I need to monitor multiple inboxes. Email was fine but sluggish (in part due to decryption so partially understandable I guess). Still use the VPN which I think is their most mature product. Drive is basic but I didn’t need much more.

I was willing to put up with the annoyances when I really believed in what they were doing. But after the GOP comments, the crypto/AI stuff, and leaving Mastodon it just all became a bit much. I like that they are nonprofit, FOSS, and independently audited of course, but their messaging/priorities have been mixed to say the least. Wouldn’t blame someone for staying, wouldn’t blame them for leaving at this point.

EngineerGaming@feddit.nl on 13 Mar 07:36 collapse

Yeah. Tried ProtonVPN before it was blocked, and hoped I’d also have another email address. But no, being unable to use it in my email client with all the other accounts made it unusable for me.

SchwertImStein@lemmy.dbzer0.com on 13 Mar 09:02 next collapse

What do you mean by saying that ProtonVPN was blocked?

EngineerGaming@feddit.nl on 13 Mar 09:08 collapse

Blocked by the government I mean. Inaccessible. Somene I know tried Stealth and it doesn’t seem to work either, at least on the free tier.

SchwertImStein@lemmy.dbzer0.com on 13 Mar 09:15 collapse

which government? is it not usable anymore?

EngineerGaming@feddit.nl on 13 Mar 16:58 collapse

I mean of course you can use mail and other services - but you’d need another VPN/proxy, which is what we’re used to. But I only wanted the VPN, and that is indeed unusable

SchwertImStein@lemmy.dbzer0.com on 13 Mar 17:00 collapse

thanks for the info. I wanted to purchase it. I guess I’ll go with Mullvad then

EngineerGaming@feddit.nl on 13 Mar 17:28 collapse

I mean depends on your location. Chances are it is fine for you.

JackAttack@lemmy.dbzer0.com on 13 Mar 17:42 collapse

Not sure sure if you know about this but they reason they don’t allow it in other clients is the encrypted portion. However, they built a bridge recently that allows you to use it within other clients on Linux (not sure what other OS but looks like windows too) and I’ve been running it on the Evolution client since.

Proton Mail Bridge

EngineerGaming@feddit.nl on 13 Mar 18:07 collapse

Yeah, I am very much aware of this. However, I prefer not to trust the encryption that happens on their servers instead of my client, so I’d consider the non-e2e mail as fully open. As for bridge - indeed it solves the problem, but it’s exclusive to paid plans, which is not what I had experience with.

comfy@lemmy.ml on 12 Mar 23:26 next collapse

I only ever used Proton for a few secondary email accounts (compartmentalizing between personal and online) and I started transitioning shortly before they got in the news for statements.

My main problem was that I realized that I couldn’t use email forwarding (or at least without paying for a plan, I forget), and I couldn’t manually handle it with a third-party client without paying for their bridge, so unless I wanted to have to open and log in to an old email address for the rest of my life, I basically had to pay to deprecate an email address or move to another provider without risking any future emails to the protonmail address being lost, and I wasn’t in a position where paying was an option for those addresses. Now I only register single-use throwaways on Protonmail (despite their efforts to detect and stop it).

Akito@lemm.ee on 13 Mar 09:45 collapse

Now I only register single-use throwaways on Protonmail (despite their efforts to detect and stop it).

That kinda sux. There are plenty of other, more suitable, services for that. I would recommend not wasting this great service for such purposes.

comfy@lemmy.ml on 13 Mar 21:34 collapse

The more suitable ones are often blocked, unfortunately.

chaoticnumber@lemmy.dbzer0.com on 13 Mar 00:41 next collapse

The one thibg I’d wish I’d known when moving from google that self-hosting is bliss. For everything else there is tuta and nextcloud.

utopiah@lemmy.ml on 13 Mar 07:31 next collapse

I wish I had know both how painless it was AND how happy (even proud) I’d be about it!

Honestly the 1 thing that matters is : having your data backed-up. Everything else is secondary. Sure, you will have some UX hiccups, the UI will be new, some tools won’t behave exactly like you are used to, so what? Live and learn the same way you did with Google products. We have been absolutely brainwashed (and I do mean “we”, I don’t mean “you”) to believe that whenever there is a big bright BigTech logo, it’s safe and easy. It’s not! We are just used to it and when we genuinely think back, we did learn where everything is. When things change we assume we’re at fault.

Anyway… if you are genuinely nervous, just try for a month and rollback or, IMHO better, switch to another provider. I’ve been a paying Proton customer for years (all services) and I like it but it’s not perfect either. If Proton goes to shit, I’ll switch.

lattrommi@lemmy.ml on 13 Mar 07:56 next collapse

I use Proton mail for a mailing list that’s hosted and managed by a local linux users group. The messages from the mailing list arrive as .eml files, with each message as an attachment. the native web browser cannot read the attachments. I have to download each message, either individually or all of them as a single zipped file. It might be the fault of the admin of the mailing list and not Proton’s fault. I’m not sure. It’s not very active so I never bothered to look into the issue. it’s a hassle but not a problem. I thought .eml was a standard email format so it seemed odd that the web client could not read it.

i also occasionally use proton drive to back up my plaintext journal every 3-6 months. i backup to mega as well. proton drive has 2 gb of storage on the free plan. mega has 20gb. my journal is 6.9 MiB across 166 files. i have plenty of storage for my use case. i do not store anything sensitive. so that’s not a concern.

menemen@lemmy.ml on 13 Mar 08:27 next collapse

I use posteo.de/en for email and we use the calender as a shared family calender with my wife.

Works fine for me, but we don’t really use the calender to share events with others, so I am not sure how well that works.

Akito@lemm.ee on 13 Mar 09:38 next collapse

Switching to Proton from all the other shit accounts was one of the best online services thing I ever did in my life. I got a discount back then and to be honest, I would even pay double the price, if I had to. It’s just worth it.

As to what you need to know… There is not much to know, except, just do it. Do not hang onto the obsolete accounts. Migrate everything to Proton, then keep the old accounts for 6-12 months, just to make absolutely sure, you did not miss some rare account you barely ever use and is still connected to the old e-mail address. Finally, just never log into the old one ever again and stay with Proton. Proton is king.

If I remember correctly, Proton even offers migrations features, which let you migrate from Google to Proton in some mouse clicks.

Lasagna@lemmy.ml on 13 Mar 15:18 next collapse

Get a custom domain so that your new email address isn’t tied to Proton. If Proton goes to shit it will be much easier to just take mail@mulcahey.com with you to your new email provider. I wish I had done this with Gmail so that it would’ve been easier to move to Proton.

Float@startrek.website on 13 Mar 23:19 next collapse

As someone with a tuta.io email address who might have to switch in the future because of .io potentially going away… Good tip. I needed it 3 years ago.

Lasagna@lemmy.ml on 13 Mar 23:28 collapse

Oof. Didn’t know that was the case. That’s rough.

ocean@lemmy.selfhostcat.com on 14 Mar 03:53 next collapse

Mail@name is so much better than mine first@fullname.

Stowaway@midwest.social on 14 Mar 04:19 collapse

100% this! Proton pass is convenient, but their email forwarding locks you into their ecosystem, and they limit your aliasing for your own custom domain. I started using it, and its nice, but I wish I knew about annonaddy before. I’d prefer making aliases using a custom domain so if i have to respond with a forwarded alias I can manage a way to reply from it, plus if I ever decide to leave proton, its not a road block. Sure you can usually change email addresses on sites, but may end up being a ton of work depending how many aliases you have, and how annoying the site makes it.

hyacin@lemmy.ml on 13 Mar 22:47 next collapse

Mail search is SO BAD - on EVERY DEVICE I make a database on.

I really wish I’d known that before I moved like 15 years of Gmail (and other accounts) over!

SO BAD. smh.

jsomae@lemmy.ml on 14 Mar 00:06 next collapse

I thought it was not Proton who praised the GOP, but their CEO on his personal social media. It sounds like you are saying there is truth to the post – is it wrong to praise one’s opponents for doing something right? Is it not our inability to agree with our opponents even in the instances where we’re aligned with their objective that causes so much political gridlock?

I’m not going to pretend Hitler was a bad painter just because he was fucking evil. I’ll admit though – I wouldn’t want to have anything he painted in my home, even if I liked it.

pogmommy@lemmy.ml on 14 Mar 18:50 collapse

Andy Yen’s messages were echoed and doubled-down on by official Proton accounts.

The truth to the posts made are the critiques of the Democratic party, not their praise of the republican party. If their posts consisted only of the former, there would be nothing to argue with. But their statements included the unhinged notion that Republicans are somehow antitrust and will fight monopolies.

I would say it is wrong to praise an opponent for doing something right when the only basis for it is that one of their opponents is also fucking up. The fact that democrats are controlled by money has no bearing on whether or not Republicans are.

jsomae@lemmy.ml on 14 Mar 18:51 collapse

Thank you for explaining this. I didn’t know.

emberpunk@lemmy.ml on 14 Mar 00:27 next collapse

Can we for all that is good get more Linux support? there isn’t any proton drive application for Linux. The excuse? Not enough available linux devs.

I dont have the numbers but who does proton think a good chunk of their customer base is or can be? People who use Linux because they value their privacy.

Its mind boggling.

Its 'coming, ’ whatever that means.

frawg@lemmy.ml on 14 Mar 03:11 next collapse

honestly i would recommend keeping google calendar. proton calendar just wasn’t cutting it for me so the only google app i still require is calendar

NotLemming@lemm.ee on 14 Mar 03:38 next collapse

Went from google to proton, proton to tuta after the fascist supporting comments of the proton CEO. I wish I hadn’t gotten involved with proton. There are better options for everything proton does and it’s not a good idea to be tied to the same company for everything.

mintgoblin@lemm.ee on 14 Mar 04:00 collapse

It costs money to be worth a darn.

Anything Proton costs money to be worth a darn.