Proton removed post on UserVoice calling for Andy Yen to step down
from akilou@sh.itjust.works to privacy@lemmy.ml on 09 Nov 15:10
https://sh.itjust.works/post/69659577

Protonmail.uservoice.com is supposedly “The Voice of the Proton Community”. Well last week I was tracking a post that was rising rapidly to the top-most voted in the “general ideas” category. And this morning when I went to check if it was at the top yet, it’s just gone without a trace. No sign that it was ever there.

#privacy

threaded - newest

BlameTheAntifa@lemmy.world on 09 Nov 15:13 next collapse

I finshed moving to Tuta this weekend and cancelled my Proton subscription. I was sure to mention Andy Yens behavior and reactions like this as the reason.

BrilliantBadger@piefed.ca on 09 Nov 15:38 next collapse

The fact Andy Yen has not resigned nor the board removed him, shows Proton can no longer be recommended in good faith, IMO. They have lost their way. Also find it logical that many of Protons top talent are pursuing alternative employment. Being called losers is high motivation for people who take pride in their skills.

This wasn’t the first time Andy showed us who he is. Won’t be the last.

M137@lemmy.today on 10 Nov 01:29 collapse

“shows Proton can no longer be recommended in good faith, IMO.”

That’s been clear for a good while before all this.

ji_reilly@lemmy.ml on 09 Nov 16:07 next collapse

Nov 3 snapshot of the General Ideas page, showing top post calling for Yen’s departure: web.archive.org/web/…/945460-general-ideas

Nov 7 snapshot of the post with 2457 votes: web.archive.org/…/51869994-andy-yen-ceo-should-st…

Current link to the post bounces to the list with message “That idea has been deleted” …uservoice.com/…/51869994-andy-yen-ceo-should-ste…

These should all be referenced when writing to the Proton Foundation until a response is issued.

akilou@sh.itjust.works on 10 Nov 18:32 collapse

I emailed the foundation last night, replying to my original email from last week, and cited these links. Thanks for sending them.

CH3DD4R_G0BL1N@sh.itjust.works on 11 Nov 04:02 collapse

The foundation has been even more disappointing than Yen’s ass showing. Their abject silence and refusal to do their damn jobs and protection the mission and product is the actual reason I’m long gone.

TheFeatureCreature@lemmy.ca on 09 Nov 16:31 next collapse

They have also been purging messages on the ProtonMail subreddit which they control. The community-controlled alternatives like ProtonPublic have been unaffected.

I deleted my Proton account back when this started and it seems like that was the right move. This company is fucked.

DScratch@sh.itjust.works on 09 Nov 16:35 next collapse

I realized I got in on the ThunderMail beta and moved my email over. What a relief!

bedwyr@piefed.ca on 09 Nov 19:35 next collapse

Proton is Israel and the US’ bitch. They aren’t trustworthy. Taking blacklists at face value with no appeal options, and banning accounts handed to them by the US.

Proton enthusiasts almost always downvote me when I point this out. It’s not my fault they are fucking stupid.

modeh@piefed.social on 09 Nov 20:21 next collapse

So what is a good VPN alternative that also has decent performance? Where I live obfuscation methods are necessary and Proton’s implementation of it seems to be the only reliable one where I am at. IVPN works but speeds are miserable unfortunately.

blindbunny@lemmy.ml on 09 Nov 20:23 next collapse

What the fuck did you think was going to happen lol

EatMyPixelDust@lemmy.blahaj.zone on 09 Nov 20:28 next collapse

Wow, they suck :( and I just renewed my subscription like a month ago. Are there any viable privacy-focused alternatives? I want encryption, custom domains, and the ability to import my old emails.

Lonewolfmcquade@lemmy.world on 09 Nov 20:33 next collapse

Thanks for keeping tabs on this OP and posting an update.

I am genuinely surprised, although I shouldn’t be.

I’ll be sure to include this in my reasons when I cancel my account next week. Proton has been such a huge disappointment.

FineCoatMummy@sh.itjust.works on 10 Nov 00:21 next collapse

That’s about the worst way for them to respond.

I’m paid up for like 10 mo. But I disabled my renewals. And have started the move to Mailbox.

I believe in giving ppl and co’s a chance to learn from mistakes. But you pile more mistakes on those mistakes? And censor customer feedback about them? Well … you have competitors.

wewbull@feddit.uk on 10 Nov 01:14 collapse

If you cancel they give pro-rata refunds I believe.

FineCoatMummy@sh.itjust.works on 10 Nov 01:35 next collapse

Oh good to know, thx! I will try that as soon as I’m totally switched over.

cheesemoo@lemmy.world on 11 Nov 07:01 collapse

Do you have to request it or something? I canceled with most of a year left and it was just like “OK it won’t renew, but your service will remain active until then”.

wewbull@feddit.uk on 11 Nov 11:02 collapse

I don’t know. I just know I’ve messed with my plan in the past, including cancelling it and the separately taking a promotional deal. At that time I got refunds.

standarduser@lemmy.dbzer0.com on 10 Nov 01:13 next collapse

Alternatives time! I know I’m two weeks from my renewal, def need ALTs for my torrenting vpn and mailbox now. Any reccs from lemmy?

melfie@lemmy.zip on 10 Nov 01:25 next collapse

Wow, there were a ton of posts asking for Andy Yen’s resignation and now there’s no trace of any of them. So much for transparency. What else are they sweeping under the rug?

SocialistVibes01@lemmy.ml on 10 Nov 02:00 next collapse

Welcome to the dictatorship of the Capital

Ghoelian@piefed.social on 10 Nov 12:30 collapse

So everyone supporting this petition is now cancelling their subscriptions, right?

jjlinux@lemmy.zip on 11 Nov 00:03 collapse

I am not renewing mine, for sure.