Skype Replacement for Small Business?
from RocketSocket@programming.dev to privacy@lemmy.ml on 14 Mar 09:49
https://programming.dev/post/26910765

cross-posted from: programming.dev/post/26910708

My small company (less than 30 employees) has been using Skype for internal group meetings and messaging. Since it’s closing, we’re looking for alternatives.

I think few people in the company are privacy minded (one of the higher ups had to get scolded to stop using some random AI to listen to all his meetings and write summaries), so we need something with a low barrier to entry.

We have basically no IT department, so self hosting would be a challenge. We do self host a redmine server via docker, and we have to connect to it via VPN when we’re off-site (we have several full time remote employees).

Our feature requirements are: Group and individual messaging Screen sharing Meetings up to 2 hours Inexpensive Meetings with up to 10 participants Windows (some people use Skype from their phones also, but not a requirement) Minimal friction to setup and use Minimal bugs (mature)

Some of the ideas floated: Teams Discord Google Meet Signal Telegram Jami

I really don’t think we could pull off Matrix, but am I wrong? Which of these ideas bothers you the least? Is there something else I’m overlooking?

#privacy

threaded - newest

asudox@lemmy.asudox.dev on 14 Mar 10:48 next collapse

Matrix

[deleted] on 14 Mar 10:51 next collapse

.

sonalder@lemmy.ml on 14 Mar 11:03 next collapse

Zulip or Mattermost if you want basically a free (as in freedom) and open source alternative to Teams and slack But as you mention self-hosting isn’t really an option it can become expensive.

Maybe a mix of Signal and Jitsi Meet (there is several public free instances) if you want a good balance between privacy, price and efficiency

Maybe look at the kSuite from Infomaniak it’s not the best but might be a good balance too for your team.

catloaf@lemm.ee on 14 Mar 12:06 next collapse

I don’t see privacy listed in your requirements so I’m not sure why you’ve posted here. Self hosting would be necessary for that in any case.

Teams would probably be the best option given your requirements. It does everything, and for the most part it just works. Sometimes it doesn’t, but when that happens, you’ve got entire departments at Microsoft working to fix it, as opposed to when a local service you’re at the mercy of the one guy who knows a bit about computers (or worse, his nephew).

K4mpfie@feddit.org on 14 Mar 12:25 next collapse

I’m in the same predicament here. What industry are you in? You might want to look into your regulatory requirements.

My current top pick is Nextcloud Talk.

  • Element Matrix doesn’t support small business if you are not selfhosting
  • Mattermost has no Group Callings
  • Nextcloud Talk has all the features Skype had and additionally everything else that Nextcloud has to offer.
  • Teams is a nightmare, ask any sys admin. And looking at how MS plans to add Ads to the free version fo office they likely will do the same for Teams
  • Discord is a privacy Nightmare
  • Google Meet is… well makes you once again dependent on a US Company
  • Signal really just has a shit desktop application. Due to their security focus only very few messages can load from your phone
  • Telegram is not a secure service
  • Jami I actually need to check out 🤔
jherazob@beehaw.org on 14 Mar 12:33 next collapse

Jami seems to be designed as a drop-in Skype replacement, even with account management for corporations, we are in a similar boat and that was the top alternative that rose up in checks but we’re still far from decided

K4mpfie@feddit.org on 14 Mar 13:17 collapse

I will definitely check them out. Seeing how I’m in the Medical Device Manufacturer field choosing any software is an absolute hassle. With Nextcloud I can push a lot of the validation on Nextcloud since they have already published a lot to verify their claims. If Jami can hold up I will definitely choose it. Sadly time is running out quickly. I want to avoid even starting to use Teams. If we don’t switch before the 5th of May I doubt we’ll switch at all.

jherazob@beehaw.org on 14 Mar 15:22 collapse

Oh yeah, same thing, by that day we should be already running whatever else we choose, or we will likely go to Teams 😬

K4mpfie@feddit.org on 14 Mar 16:14 collapse

I did take a look at Jami now. It doesn’t really win me over. If I choose them it looks like I will have to completely validate everything myself. Given I will likely need a host server to make sure I don’t run into any issues with their p2p network and their fairly small community forum, I don’t see myself choosing them. Nextcloud really shapes up to be the best alternative

Flagstaff@programming.dev on 14 Mar 15:11 collapse

Due to their security focus only very few messages can load from your phone

Source? I’ve never heard of nor experienced this. In my experience as a longtime Signal user, it’s Signal Desktop that sometimes misses messages while phones never do (unless you botched a transfer).

K4mpfie@feddit.org on 14 Mar 15:17 collapse

I used the client of Linux for some time. It always told me it can only sync the messages from the previous 3(?) days from my phone. I need a longer chat history and I can’t afford to always have to check my phone when U want a proper chat history

Flagstaff@programming.dev on 14 Mar 16:09 collapse

Weird, I had no idea that there was such a sharp restriction on the Linux platform! Well, what about using scrcpy to access your phone on the computer?

Crybb@programming.dev on 14 Mar 12:30 next collapse

Mattermost, wire, jitsi, Zulip

warmaster@lemmy.world on 14 Mar 14:23 next collapse

www.rocket.chat

The software itself is free for less than 50 employees. Has all the features you need. You can very easily host it for cheap (From $4.0/month ) on pikapods.com/apps#chat

toastal@lemmy.ml on 14 Mar 15:45 collapse

Less than 30? Self-host an Ejabberd server on an old desktop under some desk for private message & multiuser chats + Jitsi which handshakes over the same protocol as the chats, XMPP. If you need some unified UI for everyone & a bit of posts, Movim can also sit on top of the XMPP server. If need need some low-latency, low-resource audio chat, let folks idle in a Murmur server.

Matrix uses way too many resources & is way too slow/inefficient at the protocol level.