Linux Foundation has violated my digital rights by not responding to my request to delete my account for a long time...
from velox_vulnus@lemmy.ml to privacy@lemmy.ml on 06 Aug 2024 21:07
https://lemmy.ml/post/18850936

My first request was around June. My second request, followed by an addition support ticket was at the end of July. In both these situations, I’ve been left without any response - no "hi"s, no re-assurances, nothing.

Unfortunately, I am not from the EU region, neither do I live in one, but given how this also affects the citizens of countries under EU, how should I proceed further? Is there a webpage online, where I can just file them? Or is it only possible through the local DPA/court?

#privacy

threaded - newest

mox@lemmy.sdf.org on 06 Aug 2024 21:32 next collapse

While I think it’s reasonable of you to expect some kind of response within a month or two, I also think it’s realistic to expect organizations like this to be slow in such areas, since they don’t necessarily have staff dedicated to this or well trained in it. If I were in your position, I think I would start writing to more contacts within the org, in hopes of reaching someone who knows who to talk to.

Good luck.

Shadow@lemmy.ca on 06 Aug 2024 22:20 collapse

Gdpr actually specifies an upper limit of one month to reply.

ico.org.uk/for-organisations/…/right-to-erasure/#….

Shadow@lemmy.ca on 06 Aug 2024 21:46 next collapse

Have you checked your spam folder to make sure you didn’t miss a reply? Did you email gdpr@linuxfoundation.org?

Does seem odd they wouldn’t reply within the time frame you listed.

DmMacniel@feddit.org on 06 Aug 2024 22:09 collapse

GDPR@linuxfoundation.org would only be suitable for requests made by EU-Citizens no?

Shadow@lemmy.ca on 06 Aug 2024 22:17 next collapse

It’s what they list in their privacy document as the contact address. Non EU citizens don’t really have any rights for this sort of thing afaik, so gdpr@ will probably be their only contact point for full data removal.

Mubelotix@jlai.lu on 06 Aug 2024 22:41 collapse

So what? Just claim you are one

essell@lemmy.world on 06 Aug 2024 23:08 collapse

If only they didn’t have their personal data to check that.

poVoq@slrpnk.net on 07 Aug 2024 03:41 next collapse

The GDPR applies to both EU and non-EU citizens. What matters is that the organisation has activities in EU countries, but IANAL.

Mubelotix@jlai.lu on 07 Aug 2024 10:09 collapse

They can’t prove shit. You could very well become a EU citizen at any time

delirious_owl@discuss.online on 06 Aug 2024 21:49 next collapse

Email is hard. Its possible it never made it to their inbox. Honestly I would send a follow up from two other email accounts on distinct domains before jumping to conclusions

XTL@sopuli.xyz on 07 Aug 2024 09:27 collapse

Yes. Email is also pretty thoroughly broken after years of spam and corruption by Microsoft and Gmail. It was never a reliable system and is even less so today. It’s a good idea to try again and use different systems if you have some.

Wooki@lemmy.world on 07 Aug 2024 05:05 next collapse

Meh

Patience is a virtue unless manufacturing a narrative

blusterydayve26@midwest.social on 07 Aug 2024 06:08 collapse

Unfortunately, I am not from the EU region, neither do I live in one

So, the GDPR doesn’t apply to you. So, you’re probably SOL?

Hugh_Jeggs@lemm.ee on 07 Aug 2024 16:38 collapse

Ode to Joy intensifies